Legal Entity Notice
NPI LEGAL & COMPLIANCE CENTER
Effective Date: June 14, 2026
Last Updated: June 14, 2026
National Performance Institute ("NPI") is a trade name and brand operated by ZAO Performance Partners, LLC d/b/a National Performance Institute.
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Throughout these policies, references to "National Performance Institute," "NPI," "we," "our," or "us" refer to ZAO Performance Partners LLC d/b/a National Performance Institute.
All services, subscriptions, certifications, reports, events, software, websites, and related offerings are provided by ZAO Performance Partners LLC under the National Performance Institute brand.
Introduction
National Performance Institute (NPI) is committed to providing a safe, transparent, and trusted platform for athletes, parents, coaches, schools, organizations, and certified professionals.
This Legal & Compliance Center explains the policies, terms, rights, and responsibilities that apply when using NPI services, websites, reports, subscriptions, events, certifications, and related technology.
By accessing or using NPI services, you agree to the policies contained on this page.
NPI LEGAL & COMPLIANCE CENTER
TERMS OF SERVICE
Eligibility
NPI services are available to athletes, parents, guardians, coaches, organizations, schools, and certified professionals.
Users must provide accurate information when creating an account.
Parents or legal guardians are responsible for accounts and activities associated with athletes who have not reached the age of majority in their jurisdiction.
Acceptable Use
Users agree to:
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Provide accurate information
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Use the platform lawfully
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Respect other users
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Maintain account security
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Follow event and certification requirements
Users may not:
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Misrepresent identities
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Attempt unauthorized access
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Copy or scrape platform data
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Distribute reports without authorization
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Harass, threaten, or abuse others
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Interfere with platform operations
Account Suspension
NPI may suspend, restrict, or terminate accounts that violate these policies or create risk to the platform, users, or partner organizations.
Intellectual Property
All NPI content, scoring systems, trademarks, reports, graphics, software, and materials are owned by NPI or its licensors.
Users may not reproduce, distribute, or commercially exploit NPI materials without written permission.
Limitation of Liability
NPI services are provided on an "as-is" and "as-available" basis.
To the fullest extent permitted by law, NPI is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the use of the platform, reports, services, subscriptions, events, certifications, or related offerings.
To the fullest extent permitted by law, NPI's total aggregate liability for any claim arising out of or relating to the platform or services shall not exceed the amount paid by the user to NPI during the twelve (12) months preceding the event giving rise to the claim.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Montana, without regard to conflict of law principles.
Dispute Resolution
Any dispute arising from these Terms or use of NPI services shall be resolved through binding arbitration, except where prohibited by law.
ELECTRONIC CONSENT
By creating an account, checking an acceptance box, completing a purchase, registering for an event, enrolling in a certification, or otherwise using NPI services, users agree that electronic records, electronic signatures, and electronic acceptances have the same legal effect as physical signatures.
PRIVACY POLICY
Information We Collect
NPI may collect:
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Names
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Email addresses
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Phone numbers
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Athlete profile information
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Athletic testing results
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School or organization affiliations
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Certification records
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Payment and subscription metadata
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Device and browser information
How Information Is Used
NPI uses information to:
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Generate reports
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Deliver memberships
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Manage events
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Support certifications
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Improve services
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Communicate with users
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Process payments
Information Sharing
NPI may share information with:
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Parents and guardians
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Authorized coaches
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Authorized school personnel
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Organizations selected by the user
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Service providers such as Stripe
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Government authorities when legally required
NPI does not sell personal information.
Data Security
NPI uses commercially reasonable safeguards to protect user information.
No security system can guarantee complete protection from unauthorized access.
User Rights
Users may request:
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Access to personal information
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Correction of inaccurate information
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Deletion of eligible information
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Account closure
Requests may be submitted through NPI support.
SUBSCRIPTION, BILLING & REFUND POLICY
Membership Plans
NPI may offer monthly, annual, promotional, or trial memberships.
Membership benefits may change over time.
Automatic Renewal
Subscriptions automatically renew unless canceled before the next billing date.
Users authorize recurring charges when enrolling in a subscription.
Cancellation
Users may cancel at any time.
Cancellation prevents future billing but does not generally provide refunds for prior billing periods.
Report Purchases
Digital report purchases are generally non-refundable once access has been granted.
Exceptions may be made in cases of technical errors or duplicate charges.
Failed Payments
NPI may suspend premium features if payment cannot be successfully processed.
Payment Processing
Payments are securely processed by Stripe.
NPI does not store complete credit card information.
FERPA & SCHOOL DATA POLICY
School Data Separation
NPI maintains separate operational environments for school-related educational records and commercial platform activities.
School data is not merged with commercial services except through parent-authorized processes where permitted.
School Control
Schools maintain authority over educational records.
Authorized school administrators control staff permissions and access rights.
NPI's Role
NPI acts as a technology platform and service provider.
NPI does not sell student educational records.
Access is controlled through permissions, authentication, and role-based security measures.
NPI does not supervise, employ, manage, or control the actions of schools, organizations, coaches, operators, support professionals, or independent participants using the platform.
Each school, organization, and participant is responsible for complying with applicable laws, policies, safety requirements, and professional standards.
Parent Rights
Parents and eligible students retain rights provided under applicable educational privacy laws.
Questions regarding educational records should generally be directed to the applicable school.
COPPA & YOUTH PRIVACY NOTICE
Protection of Children
NPI is committed to protecting the privacy of children.
Parent Oversight
Parents and guardians may:
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Review information associated with their child
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Request corrections
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Request deletion where permitted
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Manage subscriptions and account permissions
Information Collection
NPI collects only information reasonably necessary to provide platform services.
NPI does not knowingly engage in behavioral advertising directed toward children.
Parent Contact
Questions regarding youth privacy may be submitted through NPI support.
Parental Consent
Where required by law, NPI relies upon parental or legal guardian consent for the collection, management, and processing of information associated with children.
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Parents and guardians are responsible for ensuring information submitted on behalf of minors is accurate and authorized.
REPORT & SCORE DISCLAIMER
Informational Use Only
NPI reports, scores, rankings, readiness indicators, leaderboards, athletic readiness assessments, and development insights are informational tools intended to support athletic awareness, performance tracking, development planning, and decision-making.
NPI reports are designed to provide educational and developmental information and should be used as one of many factors when evaluating athletic performance and development.
No Medical Advice
NPI reports do not provide:
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Medical advice
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Injury diagnosis
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Health assessments
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Psychological evaluations
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Treatment recommendations
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Medical clearance determinations
Users should consult qualified physicians, athletic trainers, healthcare providers, or other licensed professionals regarding medical, health, injury, or treatment-related concerns.
No Recruiting Guarantees
NPI does not guarantee:
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Scholarships
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Recruiting opportunities
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Team selection
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Athletic success
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Future performance outcomes
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College placement opportunities
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Professional athletic opportunities
Athletic performance data is only one factor considered by coaches, recruiters, organizations, and institutions.
Testing Variability
Athletic performance may vary based on:
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Training
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Health
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Growth and development
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Environmental conditions
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Testing procedures
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Effort level
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Recovery status
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Equipment and facility conditions
Results should be interpreted accordingly and may change over time.
Data Accuracy Disclaimer
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Professional Guidance Disclaimer
NPI relies on information provided by athletes, parents, schools, coaches, organizations, testing administrators, third-party systems, and other sources.
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While NPI strives for accuracy, NPI does not guarantee that all information, scores, rankings, reports, records, leaderboards, readiness indicators, or athlete profile information are complete, current, accurate, or error-free.
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Users are responsible for reviewing information and notifying NPI of any suspected inaccuracies.
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NPI does not replace the judgment, advice, evaluation, or services of parents, coaches, schools, trainers, physicians, athletic trainers, medical providers, mental health professionals, educators, recruiters, or other licensed professionals.
NPI provides informational tools intended to support awareness, performance tracking, athletic development, and decision-making.
Users should not rely solely on NPI scores, rankings, reports, readiness indicators, leaderboards, recommendations, or development insights when making athletic, educational, medical, health, participation, recruiting, scholarship, team selection, or training decisions.
Scores and reports should not be used as the sole basis for:
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Athletic participation decisions
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Medical decisions
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Educational decisions
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Scholarship decisions
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Recruiting decisions
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Team selection decisions
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Training decisions
Athletes, parents, coaches, schools, and organizations should consider all relevant information, circumstances, professional guidance, and individual factors when making decisions related to athlete development, participation, health, education, or athletic opportunities.
EVENT WAIVER & ASSUMPTION OF RISK
Voluntary Participation
Participation in athletic testing activities is voluntary.
Participants and parents or guardians of minors acknowledge that participation in athletic testing and performance activities involves inherent risks that cannot be completely eliminated, including serious injury, illness, disability, or death.
Acknowledgement of Risk
Athletic activities involve inherent risks including:
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Falls
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Collisions
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Physical exertion
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Equipment-related injuries
Participants assume these risks voluntarily.
Health Responsibility
Participants are responsible for determining whether they are physically capable of participating.
Parents and guardians are responsible for minors.
Release
To the fullest extent permitted by law, participants release NPI and affiliated organizations from claims arising from participation except where prohibited by law.
FORCE MAJEURE
NPI shall not be liable for delays, interruptions, cancellations, or failures to perform caused by events beyond its reasonable control, including natural disasters, weather events, power outages, internet disruptions, governmental actions, public health emergencies, labor disputes, or failures of third-party service providers.
MEDIA RELEASE
By participating in NPI events or activities, participants grant NPI permission to use photographs, videos, and related media for educational, promotional, and marketing purposes.
Participants may request removal of future promotional use by contacting NPI.
CERTIFICATION PROGRAM TERMS
Educational Purpose
NPI certifications are educational programs designed to support standardized testing and platform knowledge.
No Employment Guarantee
Certification does not guarantee:
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Employment
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Business opportunities
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Athlete outcomes
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Income generation
Certification Status
NPI may suspend, revoke, or require renewal of certifications when necessary to maintain program standards.
COOKIE & TRACKING NOTICE
NPI may use:
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Essential cookies
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Session cookies
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Analytics tools
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Performance monitoring tools
These technologies help operate, secure, and improve the platform.
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Users may manage cookie settings through their browser preferences.
ACCESSIBILITY STATEMENT
NPI is committed to providing an accessible experience for all users.
We continuously work to improve accessibility, usability, and compatibility across devices and technologies.
Users experiencing accessibility barriers are encouraged to contact NPI support.
PROFESSIONAL RELATIONSHIP & COMMISSION POLICY
Independent Relationship Status
National Performance Institute ("NPI") is a trade name and brand operated by ZAO Performance Partners LLC.
Connectors, Operators, Support Professionals, Coaches, Organizations, Schools, Certified Professionals, and other participants within the NPI ecosystem are independent participants and are not employees, agents, partners, franchisees, representatives, or affiliates of ZAO Performance Partners LLC unless expressly stated in a separate written agreement.
Participation in NPI programs, certifications, referral programs, testing activities, subscriptions, events, athlete development programs, Active Athlete Relationship programs, Professional Rewards programs, or other NPI initiatives does not create:
• Employment
• Partnership
• Joint Venture
• Agency Relationship
• Franchise Relationship
• Fiduciary Relationship
• Exclusive Business Relationship
between ZAO Performance Partners LLC d/b/a National Performance Institute and any participant.
Participants are solely responsible for their own business activities, professional conduct, taxes, insurance, licensing requirements, legal compliance, and financial obligations.
Professional Rewards Programs
NPI may offer optional Professional Rewards, referral, revenue-sharing, incentive, relationship-based, attribution-based, or compensation programs to eligible participants.
Participation in any Professional Rewards or compensation program is voluntary and subject to eligibility requirements established by NPI.
Professional Reward opportunities may vary based on:
• Certification status
• Program participation
• Active Athlete Relationship status
• Athlete activity
• Subscription status
• Platform policies
• Good standing requirements
• Applicable laws and regulations
Participation in a Professional Rewards program does not create any guarantee of present or future compensation.
No Guaranteed Compensation
NPI does not guarantee:
• Any level of earnings
• Any minimum compensation
• Any future Professional Rewards
• Any specific payout amount
• Any business opportunities
• Any athlete participation levels
• Any customer acquisition opportunities
• Any future revenue stream
Past performance does not guarantee future results.
Professional Rewards Program Changes
NPI reserves the right, at its sole discretion, to:
• Modify Professional Rewards structures
• Modify payout percentages
• Modify payout calculations
• Add or remove eligibility requirements
• Modify Active Athlete Relationship guidelines
• Modify qualification standards
• Modify payout schedules
• Add, suspend, replace, or discontinue programs
• Terminate Professional Rewards programs entirely
Such changes may become effective immediately or upon notice provided through the platform.
Continued participation following a policy change constitutes acceptance of the updated program terms.
NPI may modify Professional Rewards structures, Active Athlete Relationship periods, relationship guidelines, attribution methodologies, qualification requirements, payout schedules, participation requirements, certification requirements, and eligibility criteria at any time.
No participant is guaranteed continued participation in any Professional Rewards program.
No participant has a vested right to any future Professional Rewards structure, payout percentage, relationship designation, attribution designation, or compensation program.
Certification Does Not Guarantee Compensation
Certification through NPI is educational in nature.
Certification does not guarantee:
• Earnings
• Referrals
• Client acquisition
• Event opportunities
• Athlete participation
• Professional Reward eligibility
• Business success
• Revenue generation
Certification may be required for participation in certain programs but does not guarantee acceptance into those programs.
Right To Withhold, Offset, Adjust, Or Reverse Payments
NPI may withhold, adjust, delay, offset, reverse, recover, or deny Professional Rewards, incentives, or compensation when reasonably necessary, including but not limited to:
• Fraud investigations
• Duplicate payments
• Refunds
• Chargebacks
• Disputed transactions
• Policy violations
• Misrepresentation
• Inaccurate account information
• Regulatory compliance requirements
• System errors
• Payment processing errors
NPI reserves the right to correct compensation errors discovered after payment has been issued.
Tax Responsibility
Recipients are solely responsible for:
• Federal taxes
• State taxes
• Local taxes
• Self-employment taxes
• Income reporting obligations
• Any required business registrations
NPI may collect tax documentation and reporting information as required by law.
No Ownership Interest
Participation in any NPI referral, Active Athlete Relationship, attribution, certification, organization relationship, event relationship, Professional Rewards, or compensation program does not grant any ownership interest in:
• National Performance Institute
• ZAO Performance Partners LLC
• NPI intellectual property
• NPI technology
• NPI databases
• NPI software
• NPI customer relationships
• NPI athlete profiles
• NPI events
• NPI schools
• NPI organizations
• NPI reports
• NPI revenue streams
Participation in NPI programs does not create ownership of any athlete, family, customer, lead, school, organization, event, data record, relationship record, or future revenue opportunity.
All platform assets, relationships, records, intellectual property, and business interests remain the exclusive property of ZAO Performance Partners LLC d/b/a National Performance Institute.
Participants are granted only the limited rights expressly described by NPI policies, certifications, programs, and platform features.
Active Athlete Relationship Clarification
Active Athlete Relationships, attribution designations, referral relationships, and Professional Reward eligibility are internal NPI program mechanisms used solely for the administration of NPI programs and services.
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These designations do not create legal ownership of any athlete, parent, guardian, customer, school, organization, or individual.
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Athletes and families remain free to decide whether to participate in NPI programs and which coaches, organizations, schools, or NPI Professionals they choose to engage with.
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Active Athlete Relationships, attribution designations, referral relationships, and Professional Reward eligibility may become inactive, be reassigned, be modified, or be terminated in accordance with current NPI policies and program requirements.
Professional Responsibility
Connectors, Operators, Support Professionals, Coaches, Organizations, Schools, and Certified Professionals are independently responsible for their own conduct, communications, services, recommendations, representations, business practices, and interactions with athletes and families.
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NPI does not supervise, direct, or control the day-to-day activities of independent participants.
Policy Updates
National Performance Institute reserves the right to update, modify, or replace these policies at any time.
Updated versions will be posted on the platform with a revised effective date.
Continued use of NPI services after updates are posted constitutes acceptance of the revised policies.
CONTACT & LEGAL REQUESTS
For questions regarding:
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Privacy
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FERPA
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COPPA
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Account access
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Data requests
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Legal concerns
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Accessibility
Please contact:
National Performance Institute (NPI)
Email:
support@nationalperformanceinstitute.com
legal@nationalperformanceinstitute.com
National Performance Institute
A Brand of ZAO Performance Partners, LLC
www.nationalperformanceinstitute.com
